CashSahara treats the privacy of its users as a fundamental responsibility. This Privacy Policy explains what data the CashSahara mobile application ("App") collects, how we use it, how we protect it, and the rights you hold as a user.
By using the App, you agree to the practices described in this Policy. If you do not accept these terms, please uninstall the App from your device. We recommend reading this document alongside our Terms of Service.
To provide, maintain, and improve CashSahara's services, we collect the following categories of information:
To establish your account and verify your identity, CashSahara collects information such as your full name, date of birth, phone number, email address, and details from your government-issued ID. All data is transmitted through encrypted connections and stored securely at: server.cashsahara.com
Certain technical information is automatically gathered from your device — including device model, operating system version, IP address, and Google Advertising ID. This supports platform stability and security operations and is not used for advertising or credit-decision purposes.
To safeguard the integrity of our platform, the App may collect limited metadata from applications on your device, such as package names and install timestamps. No app content, passwords, or activity data is accessed. This information is used solely for fraud and security screening.
To support document submission, the App may request access to your camera. Images are encrypted immediately and transmitted to server.cashsahara.com, then deleted once verification is complete. Camera access is never triggered in the background, and no photos are retained after the process concludes.
With your explicit permission, the App may collect approximate location information to confirm service availability in your region. We do not log precise GPS coordinates, and this data plays no role in advertising, profiling, or credit decisions.
We gather anonymised, aggregated analytics — such as navigation patterns, session duration, and error reports — to improve App performance and user experience. This data is not linked to your identity and does not influence credit outcomes.
We process your data only for specific, lawful reasons:
Denying specific permissions is always your right. Certain features may be restricted, but the App will remain usable. We will never collect data from permissions you have not granted.
CashSahara does not sell, rent, or exchange your personal data with third parties for commercial gain. Data is disclosed only as strictly necessary, and only to:
Every partner is bound by strict confidentiality commitments and industry-standard security obligations. They are prohibited from using your data for any purpose outside of supporting CashSahara's services.
Robust security measures are applied throughout every stage of data handling. These include:
Access to sensitive data is logged, auditable, and restricted to staff with a clear operational need. No system is entirely risk-free — if you believe your account may have been compromised, contact us immediately at support@cashsahara.com.
Your data is retained only as long as necessary to fulfil the purposes in this Policy or to satisfy applicable legal and regulatory requirements — whichever period is longer.
Following account closure, and once any mandatory retention period has expired, your data is either securely deleted or irreversibly anonymised. Specific retention durations vary by data category and applicable law.
CashSahara's services are exclusively for users aged 18 and above. We do not knowingly gather information from anyone below this threshold, and our onboarding process includes identity checks designed to prevent underage access.
If we discover that data from a minor has been collected, we will delete it promptly and close the associated account immediately. To report concerns about a minor's registration, contact us at support@cashsahara.com.
Regarding the personal data we hold about you, you have the right to:
To exercise these rights or ask questions about our data practices, reach out to us at support@cashsahara.com. We will respond to all valid requests within a reasonable timeframe and may require identity confirmation before proceeding.
This Policy may be updated periodically as our services evolve or legal requirements change. Significant changes will be communicated via in-app notification or email before they take effect.
Minor editorial corrections may be applied without advance notice. The date shown at the top of this page reflects the most recent revision. Continued use of the App following any update constitutes acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, our team is available to assist you.